Shipping and Returns
Shipping
Once your jewellery has been crafted, which can take up to 2 weeks for catalogue items and up to 4 weeks for custom designs, your item will be sent via tracked Australia Post.
The domestic standard delivery option generally takes up to 6 business days to arrive and express post will mostly arrive between 1-3 delivery days, depending on your state. International delivery times vary greatly, depending on your location. For more information on domestic or international delivery times, please visit the Aus-Post website.
Returns
Returns are not accepted unless your item is received damaged or faulty, in which case you will receive a full refund, replacement item or your jewellery will be fixed.
Once your jewellery has been crafted, which can take up to 2 weeks for catalogue items and up to 4 weeks for custom designs, your item will be sent via tracked Australia Post.
The domestic standard delivery option generally takes up to 6 business days to arrive and express post will mostly arrive between 1-3 delivery days, depending on your state. International delivery times vary greatly, depending on your location. For more information on domestic or international delivery times, please visit the Aus-Post website.
Returns
Returns are not accepted unless your item is received damaged or faulty, in which case you will receive a full refund, replacement item or your jewellery will be fixed.